dirty gutter being cleaned out by hand with Shine Above logoGutter cleaning is essential to maintaining the integrity of your home. It can have various benefits and can save you from very expensive damages in the long run. At a minimum, gutters should be cleaned twice a year, but if you live in a windier area or an area with more trees, it’s important to get them done more often. However, it can be tough to know which gutter cleaning company to hire to complete these services. 

At the end of the day, your home is typically your biggest asset. Here at Shine Above, we want to help make your gutter cleaning service as simple and successful as possible. That’s why, today, we’ll take you through six things that you should look for when hiring a gutter cleaning company! Let’s get right into it. 

1. Find a gutter cleaning company that has established safety measures & coverage. 

Gutters that line your roofline are obviously tough to reach and require technicians to be on ladders or your roof. Due to safety risks that are associated with gutter cleaning, it is essential for gutter cleaning companies to have safety measures and coverage in place. Specific procedures for ladder safety and roof safety should be established to reduce the chances of any accidents. 

Additionally, these companies should have WCB coverage to make sure that, if an accident occurs, all parties are covered and able to get what they need. Gutter cleaning companies should have the proper insurance in place as well. 

2. Look for a gutter cleaning company that will wash your gutters by hand before pressure washing them. 

Although pressure washing can sometimes get the debris out of your gutters, it won’t provide the comprehensive cleaning you deserve. Gutter cleaning companies should not only use a pressure washer to clean your gutters. Instead, they should first remove the larger debris by hand by scooping it out. Then they can go ahead with pressure washing to get all of the small dirt, dust, and sand cleaned out as well. 

By scooping out the bigger debris first, gutter cleaning companies will guarantee a higher quality cleaning. Rather than trying to wash the larger debris out in a stream of pressurized water, the technicians will remove it first to make sure that they rid your gutters of everything, large and small. In the end, this leaves you with cleaner gutters that will stay running smoothly for longer. 

gutters of a home3. Review the gutter cleaning company to make sure that they have positive customer reviews. 

Make sure that the gutter cleaning company that you hire has positive customer reviews online. Online reviews provide a platform for customers to be open and honest about their experiences. Typically, they will give their genuine opinion of the services and the company as a whole. By reading through the gutter cleaning company’s online reviews, you’ll be able to make sure they provide high quality services. 

Customers may also post the before and after pictures of their gutter cleaning service in these online reviews as well. If they do so, you’ll be able to see actual photos of how clean the gutter cleaning company can leave your gutters if they do your property as well. 

It is, of course, important to look for the highest reviews, however, also review what the company has done in response to the lower reviews. Great companies are still run by humans and so mistakes may happen. However, what the gutter cleaning company does about these is what matters most. If there are lower reviews, make sure that the gutter cleaning company has answered them and tried to make things right with the customers. 

4. Make sure the gutter cleaning company provides friendly, helpful customer service. 

No matter what home improvement or home maintenance service you’re receiving, you shouldn’t have to deal with crabby, unobliging customer service representatives. The ins and outs of gutter cleaning aren’t the most common knowledge, so it’s important the customer service people are able to provide you with information you need. While explaining how the process works, what they need from you, and more, they should be kind and patient. From the time you pick up the phone to book your gutter cleaning service to the time your gutter cleaning is completed, you should experience friendly, helpful customer service. 

The level of care that the gutter cleaning company puts into their customer service also likely reflects the level of care that they put into your gutter cleaning to an extent. Gutter cleaning companies that care about their customers will provide great customer service and will treat your home the way it should be treated. 

5. Hire a gutter cleaning company that will treat your property with the care it deserves. 

On that note, it’s important to find a gutter cleaning company that is dedicated to customer satisfaction on every job and goes above and beyond to provide the best service. As we mentioned at the beginning of this blog, your home is, more often than not, your biggest asset and it is also your private space. When hiring a gutter cleaning company to come and provide you with a service for your home, it’s important that they truly care. 

Gutter cleaning technicians should treat your home as if it is their own. They should clean meticulously, make sure that they aren’t damaging your gutters, and leave the property in much better condition than they found it. 

roof and top windows of a home
Take care of all of your exterior cleaning tasks in 1 visit!

BONUS: Although not necessary, try to find a gutter cleaning company that can complete all of your exterior cleaning services at once!

This last one is just a bonus. It’s not necessary, but it makes your life a lot easier and can save you time and money! Finding a gutter cleaning company that can also provide you with other exterior home cleaning services is great. This way, rather than needing to search for and hire a gutter cleaning company, a window cleaning company, a pressure washing company, and a window screen cleaning company, you’ll be able to get all these services completed at once! You won’t have to book multiple visits, deal with multiple companies, or pay many invoices.

Here at Shine Above Window & Gutter Cleaning, we are your one-stop shop. We can clean your windows, window screens, gutters, and pressure wash your exterior all in one appointment! 

We hope that these six things will help you to find a thorough, high quality gutter cleaning company for your gutter cleaning needs this season. Is there anything else that you think gutter cleaning customers should look for? If so, leave us a comment down below! 

If you’re in need of gutter cleaning services this spring, give us a call at 780-651-1533 to book in.